• The card must be signed by the cardholder and it is absolutely personal and non-transferable. For your security, demand that your identity be verified when you use it.
• Memorize your secret number. Never write it down or tell it to anyone. Never use a number that would be easy for a thief to figure out, such as your car license, birth date, etc.
• Destroy expired cards with scissors. Never dispose of intact cards.
• Remember the expiration date of your card. If you don't receive a replacement before your card expires, immediately contact your Issuing Bank.
• When making a purchase, keep your card in sight at all times, and make sure it is returned to you.
• Before making a trip, check your card's expiration date and your credit limit, and learn the assistance telephone number of the country or countries you plan to visit.
• Keep a copy of the receipt for all transactions to check against the account statement you will receive.
• Never delay in reporting the disappearance of a card. You can call any time of day or night. The sooner you make this fundamental call, the better.

If you are in Spain, in case of theft or loss call immediately our 24h assistance service: